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Worked with partners, we deployed our Mobile POS solution using NFC enabled mobile phones (Nokia 3220 and 6131i) to the Social Care Service of Breda, The Netherlands at August 2007. Citizens of Breda, who need social care services, are issued contactless e-voucher cards storing personal ID and credits (e-tokens) for services. Social care workers carry a NFC enabled mobile phone. The phone is a NFC Mobile POS, deployed by our TSM. To check-in at a customer, the social care worker touches with the mobile phone the customer's e-voucher card for identification and a timestamp for starting the service. After a service is delivered, the social care worker touches with the mobile phone again the e-voucher card to check-out, a timestamp for ending the service. A deduction of the pre-paid e-token from the e-voucher card is done. These transactions and service records are stored in the NFC Mobile POS, which can in turn be uploaded to a back-end server in batch via OTA. In addition, social care workers can use the NFC Mobile POS to let the customers purchase more e-tokens, by using the OTA technology for the top-up of the customer's e-voucher card. The social workers will batch upload POS transaction records to the backend periodically. The Mobile POS can also query balance and history of an e-voucher.
This deployment provides simple, efficient and accurate record tracking for the social care services offering organization "Werk aan de Wijk" in Breda. By using NFC enabled mobile phone technology, resources can effectively be allocated for respective services. For the end-users, this new product makes the purchase and handling of social care services much more easy and convenient.
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